Brisbane Marriott Hotel

Great location for Riverfire which was the purpose of our stay. We could see the story bridge and there was a fireworks barge almost directly in front of our window. Staff were very friendly and lovely welcome and kids games in the lobby.

I absolutely loved the vibe of the lobby as soon as you walk in, it’s very uniquely designed as well but so beautiful. We checked in and were upgraded to executive level which was amazing, up until we realised the aircon wasn’t quite working. We called reception and a staff member came up immediately to sort it out. They reset the aircon and said to call again in 10 if it still wasn’t working, which unfortunately it wasn’t so they moved our room for us but instead of just a executive room like we had they upgraded us again to a suite which was completely unexpected but we were extremely grateful for. The staff are just impeccably friendly, they bend over backwards to bring your luggage up and even come to get it prior to checking out. Very professional and absolutely amazing customer service in every aspect. The brekki buffet was just amazing such a wonderful variety of foods and again amazing waiters and waitresses. We will definitely look into coming back again.

the staff are by far the greatest asset. It’s been a long time since we received such authentic, warm, welcoming and professional service. Every single staff member we saw was exceptional. Really made this a place we would return to purely because of your staff. Particular mention to Carmen on reception. The building is beautiful. Breakfast was lovely.

The oustanding customer service from start to finish, the opulantance of the continental breakfast and a very special mention to the chef Benjamin for making a delectable afternoon tea when the kitchen was closed and also Ben at the bar who supplied use with a memorable martini which will be on our future wedding menu. The experience your well dressed and beautiful spoken staff provided is to be commended.

Drinks were lovely on arrival. Leaving our car to the valet was so easy and our room was wonderful. Terrific to be able to walk to restaurants for dinner and the mall for shopping. Staff were super helpful.